Recovery News
Please bookmark this page and use it to find the latest updates on efforts to restore services in full
The Diary
For those of you who used the Dashboard version of our Diary you should spend time getting to grips with Crime Diary as we are not expecting the Dashboard to return at all.
Crime Diary is exactly the same information, just in a different skin. You can access any diary information in Crime Diary from your phone or laptop simply by using the link from the Case Ratio Dashboard page…
OR
You can also bookmark: https://dashboard.crimediary.co.uk/dashboard/list
You may want to log into Case Ratio first as this will then recognise your credentials when you open Crime Diary
CJSM Email
CJSM email has been restored as of 02/09/20 late afternoon / early eve.
To send to a CJSM address please ensure the address you send to ends in .cjsm.net – This will ensure that your email is then sent as its CJSM version.
NOTE: If you do not send to the CJSM version of the address your non-CJSM address will be used.
Shared Mailboxes
Below are the email addresses for the newly created shared accounts for Tuckers Services and Offices. These contacts will become available to you via your contacts when you using your tuckers email.
NOTE: You may need to remove some old stored contacts in your phone if they are out of date.
Incoming Material / External Addresses
| Service | Contacts | Description |
|---|---|---|
 | Helpdesk or Info @tuckerssolicitors.com | EXTERNAL USE General queries from public |
 | Tuckers @tuckerssolicitors.com | EXTERNAL USE For prosecuting authorities |
 | AdminPS @tuckerssolicitors.com | EXTERNAL USE For police communications |
Case Support
| Service | Contacts | Description |
|---|---|---|
 | Reception @tuckerssolicitors.com | Central Call Handlers |
 | CentralPrint @tuckerssolicitors.com | Central print & scanning |
 | TuckersCloud @tuckerssolicitors.com | Egress / Evidence.com / Cloud Sharing |
 | PoliceAdminTeam or PAT @tuckerssolicitors.com | Police Admin Team |
 | (External) LondonCourtTeam (Internal) LMCT (Mags) or LCCT (Crown) @tuckerssolicitors.com | London Courts |
| (External) ManchesterCourtTeam (Internal) MMCT (Mags) or MCCT (Crown) @tuckerssolicitors.com | Manchester Courts |
 | Booking @tuckerssolicitors.com | Prison Booking |
 | emailaprisoner @tuckerssolicitors.com | Email a prisoner Temporary address |
 | LegalAid @tuckerssolicitors.com | Legal Aid Team |
 | Billing @tuckerssolicitors.com | Billing Team |
 | Accounts @tuckerssolicitors.com | Accounts Team |
Your Support
| Support | Contacts | Description |
|---|---|---|
 | IT or ITTeam @tuckerssolicitors.com | IT Team |
 | Help or Training @tuckerssolicitors.com | For general advice and training requests |
 | Payroll @tuckerssolicitors.com | For Payroll queries |
 | HR @tuckerssolicitors.com | For HR advice |
Office Accounts
| Office | Contacts | Description |
|---|---|---|
 | AdminMedway or AdminKent @tuckerssolicitors.com | Admin support / public queries |
 | AdminMargate or AdminKent @tuckerssolicitors.com | Admin support / public queries |
 | AdminSussex @tuckerssolicitors.com | Admin support / public queries |
 | AdminStoke @tuckerssolicitors.com | Admin support / public queries |
 | AdminCoventry or MurrayBrankin @tuckerssolicitors.com | Admin support / public queries |